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How We Care During Covid-19

We thank you and appreciate the trust you have in TLC HomeCare, caring for you and or your loved ones. Because we value the well-being of everyone in our community, we wanted you to know that we at TLC HomeCare are taking proper measures to safeguard your health while still providing the care needed.

TLC HomeCare’s precautionary measures:

Health screening questionnaires have been implemented through our telephony system to monitor our staff and clients for any signs and symptoms of illness.

Our Nurse Case Managers are calling and speaking with our caregivers at a minimum every other day while also screening them for Covid-19. Most of our caregivers are being contacted via phone and or email daily.

We are requiring our caregivers not to return to work if they have family members who are sick or have any signs and or symptoms of any illness.

Our Nurse Case Managers are in contact with the Department of Health for updated guidelines and reporting any cases.

We will notify our clients and their family members if their caregiver is diagnosed with the flu or COVID-19. We are also reporting any cases to the Vermont Department of Health.

Strict scheduling measures are in place for our 24/7 clients. They are to have only a 5-person caregiving team that will only work with the 24/7 client. They will not be scheduled to see other clients during their off times.

Our office staff and our field staff are to follow all the guidelines provided by the CDC.

Our office is currently closed to the public; however, our Operations team and the leadership team are in the office working and supporting our clients and the caregivers.

TLC is equipped with Personal Protective Equipment (PPE) needed to provide care for a client who is diagnosed with COVID-19.

We Are Here To Help

We know these are difficult times and extraordinary circumstances. With the right precautions, our caregivers and dedicated staff are ready to provide quality care to all of our clients throughout Vermont and New Hampshire.

TLC's Commitment to our Community