24/7 Customer Support


Brief info

1. What made you decide to become a Caregiver?

The idea of helping someone in a one-on-one environment, maintaining their quality of life.

2. What does professionalism mean to you?

Respect and courtesy even in the face of adversity.

3. What does preparation mean to you in regards to your workday?

Having all of the tools I need on hand.

4. What does framework mean to you in the caregiver arena?

The context in which we work.

Purpose: Create a professional, caring, safe means of taking care of our individual.

5. How are you meeting the needs of others as a Caregiver?

Assist with care, maintaining independence as much as possible.

6. Professionalism: How do you take responsibility for yourself?

Attitude: Pleasant attitude – leaving private life at home
Mood: Consistently calm and pleasant
Motivation: Getting everything done in a way that gives in individual ability to clients
Job knowledge: Learn as much as possible
Compassion: Understanding what other people need and caring that they have those needs filled in a professional and caring manner

7. Preparation: How do you reduce risk to yourself and your client?

Putting safety first.

8. What does proper attire mean to you?

Conservative comfortable attire.

9. What does proper mobility mean to you?

Having the ability and tools to complete whatever task is necessary.

10. What precautions do you take?

Safety first.

11. What observations do you make when working?

Environmental safety, personal care needs, assistive devices necessary/needed/wanted, nutritional status, support service needed/utilized.

12. What does self-control mean to you?

The ability to do what is needed, not necessarily what you want.

13. What does it mean to follow a care plan?

Follow a set of guidelines when caring for someone that may include meeting goals.

14. What is proper communication?

When all parties understand what has been communicated and this creates an expectation/goal everyone agrees with.

15. How do you maintain a proper environment?

Clean, safe, professional.

16. How do you maintain meeting the basic needs of your client?

Kind facilitates client’s life and assists them in keeping as much independence as long as possible.

17. What does patience mean to you in the framework of caregiving?

The ability to let someone do things in a way they want, even if it takes longer or is less efficient.

18. How do you handle the unexpected?

I expect the unexpected.

19. What does proper documentation look like?

Clean and concise, consistent set of assessment tasks.

20. How do you review and improve?

Discussion with clients and other caregivers, self-assessment, supervisor input