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24/7 Customer Support

Melinda

Brief info

1. What made you decide to become a Caregiver?

I decided to get involved in working as a caregiver after taking care of an elder who was a friend of my family.

2. What does professionalism mean to you?

To be confident in your job, dress well, and be a role model to others.

3. What does preparation mean to you in regards to your workday?

Have a good night of sleep to stay focused for the day, have a talk with workers to see about any new things happening, and make a plan.

4. What does framework mean to you in the caregiver arena?

Looking at a client’s needs, figuring out what is not acceptable to them and what is.

Purpose: To make our clients feel safe.

5. How are you meeting the needs of others as a Caregiver/PCA/LNA/Nurse?

I currently don’t work like any form of a caregiver, however helping others who need it is what a caregiver is there for. If it’s a gallon of milk from the store or helps to go to the bathroom, we are here.

6. Professionalism: How do you take responsibility for yourself?

Arrive on time, be respectful, and understanding the client’s needs.

Attitude: Keeping a positive, a bad attitude can be noticed
Mood: Keep calm, when it’s safe, take a 5-minute breather
Motivation: Helping others is a great feeling
Job knowledge: Be confident in your job and know sources for help if needed
Compassion: To love what you do makes everything else come together

7. Preparation: How do you reduce risk to yourself and your client?

Know your own limitations as well as your clients. Don’t do things you aren’t comfortable with.

8. What does proper attire mean to you?

Dress for the job, in-home care, dress how your client may consider appropriate.

9. What does proper mobility mean to you?

To not feel restricted in an area, having plenty of room to properly move.

10. What precautions do you take?

Always be prepared for sudden changes in care. Be sure you know the case before you work the case.

11. What observations do you make when working?

You could observe all sorts of things being a caregiver. Your client needing more tissues or noticing care that should be given that they currently don’t have.

12. What does self-control mean to you?

Not getting upset with your client. Making sure your client is safe, you may need to inhale and exhale a few times slowly.

13. What does it mean to follow a care plan?

Check the care plan before proceeding with care. Care can change any day, any hour. So read the plan to know what to be on the lookout for.

14. What is proper communication?

Communicating with your client, coworkers, or family to perform the right care. Reporting any changes.

15. How do you maintain a proper environment?

Creating a safe environment, proper infection control, doing what’s comfortable for the client.

16. How do you maintain meeting the basic needs of your client?

Always communicate with your client to meet their needs.

17. What does patience mean to you in the framework of caregiving?

Being patient is allowing your client to feel comfortable. Not being overwhelmed if things aren’t going how you hoped.

18. How do you handle the unexpected?

Stay calm, keep the client calm, follow the care plan in terms of who to call.

19. What does proper documentation look like?

Proper documentation is a document that points out all sorts of information about a client and how to go about their care.

20. How do you review and improve?

When working with a client at first it may be hard to determine what might make it better. But every time counts. If one position is uncomfortable try another, keep trying until they are happy. If certain music is upsetting a client, change it or try a different activity. Review your client’s emotions, how they seem to react, remove unwanted items or come up with ideas to help a situation.

Melinda