24/7 Customer Support


Brief info

1. What made you decide to become a Caregiver?

I became an LNA because it was a good stepping stone to becoming a nurse, and I am currently in nursing school.

2. What does professionalism mean to you?

Maintaining a professional appearance, acting, and behaving professionally.

3. What does preparation mean to you in regards to your workday?

Dressing appropriately, making sure I have everything I need with me, eating breakfast, being well-groomed.

5. How are you meeting the needs of others as a Caregiver?

Making sure ADLs are done and assist if need be.

6. Professionalism: How do you take responsibility for yourself?

Attitude: Positive attitude
Mood: Staying happy
Motivation: Reminding myself that I am helping others
Job knowledge: Asking questions if needed
Compassion: Caring for others, being open-minded, and not discriminating

7. Preparation: How do you reduce risk to yourself and your client?

Make sure I am knowing what I’m doing, using good body mechanics.

8. What does proper attire mean to you?

Undergarments are covered, the shirt doesn’t show stomach, jeans are not ripped, the shirt is not low cut.

9. What does proper mobility mean to you?

Being able to bend and twist, walk normally.

10. What precautions do you take?

Making sure the client is wearing proper footwear, making sure no obstacles are in the way of walking.

11. What observations do you make when working?

What mood the client is in, if the client is in pain, making sure the client is safe.

12. What does self-control mean to you?

Being able to control urges.

13. What does it mean to follow a care plan?

To follow directions, to help a client get better or maintain health.

14. What is proper communication?

Answering phone calls, emails, text messages asap.

15. How do you maintain a proper environment?

Proper lighting, free of any trash or dirty dishes, clean fresh air, make sure client’s belongings are where they need to be.

16. How do you maintain meeting the basic needs of your client?

Make sure clients are clean and comfortable, making sure the client has everything they need.

17. What does patience mean to you in the framework of caregiving?

Letting the client to their ADLs, even if it would be quicker for me to do it.

18. How do you handle the unexpected?

Roll with what happens, if something comes up I deal with that situation and then continue on with my day.

19. What does proper documentation look like?

Being thorough, making sure to include times.

20. How do you review and improve?

I think about what went well and what I should continue, but also about what could have gone better.

Female healthcare worker