Katelynn works directly with our operations team and CEO to streamline procedures and boost morale throughout the whole company. With a bachelor’s degree in Health Science from the University of Vermont and after 15 years in the hospitality industry, she brings her skills to run TLC smoothly and efficiently. She checks in with clients and caregivers to ensure TLC is meeting both of their needs through appreciation, knowledge and great communication. After all, if the caregivers are not being taken care of, how are they expected to provide the first-class care TLC is known for to our clients?
When checking in with one client, Katelynn was amazed to find that after initially feeling hesitant about receiving care, just a month and a half later, the client was begging her not to take away her (TLC) family. As Katelynn says, “The fact that our company is caring for someone, at a point where they are feeling their lowest, to then making them feel loved is amazing.”